Contact Us

We are online only and do not have a retail store any longer for customers to visit.

Mailing Address:
The Hermit Crab Patch
2880 David Walker Drive, #303
Eustis, FL 32726

Office Hours: Mon - Fri 10am to 5pm EST

***We correspond with customers through our ticket system and info email. We do not have phone staff to answer phones and do not take phone orders.

For product or order questions:
Please submit a support ticket from your customer account or email:

For all general care questions please see the care section on our site or visit one of the hermit crab forums listed under Additional Resources